Seminar Room Equipment Troubleshooting Guide

 


 

PROBLEM: Projector does not power on

 

POSSIBLE CAUSE #1: You may not be standing in the right location to control the projector with the remote.

POSSIBLE CAUSE #2: The room may be too bright (for the signal from the remote to be detected).

POSSIBLE CAUSE #3: The batteries in the remote may need to be replaced.

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PROBLEM: Computer image not displayed on projector (Projector displays "NO INPUT" message)

 

POSSIBLE CAUSE #1: The video cable is connected to the wrong video port on the podium or is not securely connected to the video port on the podium or the computer.

POSSIBLE CAUSE #2: The projector is not powered on.

POSSIBLE CAUSE #3: The computer is not properly configured to send the video signal to the projector.

POSSIBLE CAUSE #4: The projector is set to an incorrect video mode.

POSSIBLE CAUSE #5: The computer is not detecting the projector (and therefore, is not sending video signal).

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PROBLEM: No sound/audio

POSSIBLE CAUSE: The audio/video system is not turned on.

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PROBLEM: No VHS video

POSSIBLE CAUSE: The audio/video system is not turned on.

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PROBLEM: Empty desktop appears on projector (no icons, menu, task bar, dock, etc.)


POSSIBLE CAUSE: The video configuration is set up to extend the desktop onto the projector. (rather than mirrored/cloned)

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PROBLEM: Menu displays in the middle of a presentation


POSSIBLE CAUSE: Menu button was accidentally pressed.
(Usually happens when using the laser pointer on the remote. Laser pointers are available for checkout from the Library Staff Office.)

 


Revision #8
Created 19 February 2019 21:17:50
Updated 12 August 2022 22:06:13