Page not found
Sorry, The page you were looking for could not be found.
If you expected this page to exist, you might not have permission to view it.
Popular Pages
Zoom: Video Conferencing at MLML
Join a Zoom Meeting Screen Sharing in Zoom Meeting Start a Zoom Meeting Remot...
IT FAQs
**Select a topic from the list below or use your browser’s find function (ctrl + F, ⌘ + F) to sea...
Set Up Duo 2-Factor Authentication
**Did you get a new phone and not setup Duo Restore beforehand? Visit our Recovering Duo 2-Factor...
Access the MLML Network using GlobalProtect VPN
Privacy Notice All internet traffic to and from your computer will be routed through the MLML ne...
Computer Backup
Quick Tips: How often should I backup my computer? It is re...
Computer Setup & Data Management
Below are the steps you should take to purchase, setup, and manage a new workstation. Purch...
Remote Teaching & A/V Recording Equipment List
For Checkout: For information regarding check-out/in of the following equipment, visit this KB...
Secure Password Storage & Management
There are a many simple methods to securely store and manage numerous passwords. Although all met...
IT Equipment Checkout
Quick Tips: Common IT related items available for checkout can be found in the IT ...
Adobe Creative Cloud Information & Installation
The Adobe Creative Cloud (CC) Package provides many creative editing tools for Windows and OS X i...
Popular Books
Software
Learn what software is available and the installation processes.
G Suite
Learn about Gmail, Google Docs, Sheets, Slides, Google Calendar, etc.
General Support Info
Information on tech support and self-support basics.
WordPress
Learn about WordPress and creating websites, webpages, and posts on the MLML WordPress platform.
Network Services
Find support topics on connecting to the wifi, using VPN, and file services.
Classrooms & Academic Technology
Informations about Classrooms, Web Services for Students, and Technology in the Classrooms and Me...
Security & Anti-Malware
Learn about how to keep your computer secure.
Printing, Print, Printers, Scanning, Copiers
Information about MLML's Printers and Scanners
Collaboration & Communication Tools
Information about Phones, Faxing, and Zoom, Google Hangout, & DocuSign
Computer Hardware Upgrade & Managment
Guides and information about computer setup, management, and backups. As well as information on h...
Popular Chapters
Network Connectivity
Network access, VPN, network troubleshooting, etc.
Room/Classroom/Seminar/Defense Technology
Learn about the technology, audio, and video procedures and options in different rooms at MLML.
General Software
Gmail
Information about the Gmail web-client
Operating Systems
Find information about different operating systems.
Phones & Faxing
Who can get a phone at MLML, how do you program or troubleshoot phone & communication issues? Lea...
Tech Support & Self-Support Basics
Learn how to use IT Helpdesk Tickets, activate your SJSUOne Account, etc.
Computer Hardware Upgrades
What hardware should you have for your lab or computer? What are some of the best practices for s...
Google Apps
Learn about Google Docs, Sheets, Slides, Google Calendar, etc.
ArcGIS
Learn how to install, update a license, and enable toolboxes/extensions.