Network Services

Find support topics on connecting to the wifi, using VPN, and file services.

Network Connectivity

Network access, VPN, network troubleshooting, etc.

Network Connectivity

Connecting to MLML Wireless Networks and WiFi

eduroam (recommended)

"eduroam" enables MLML staff, faculty, and students (as well as other CSU campuses) to connect to the internet wirelessly and stay connected.  Once you are connected to eduroam, you will not need to re-authenticate every day. Eduroam gives you the ability to connect on campus and at participating eduroam hotspots.

To join the “eduroam” wireless network, simply select it from the list of wireless networks on your computer, connect to it, and login using the appropriate credentials for your CSU campus:

California State University Campus Username Password
CSU East Bay NetID@csueastbay.edu NetID password
CSU Monterey Bay OtterID@csumb.edu OtterID password
CSU Sacramento SacLinkID@csus.edu SacLink password
CSU Stanislaus WarriorID@csustan.edu WarriorID password
CSU Fresno FresnoStateID@csufresno.edu FresnoStateID password
SFSU SFStateID@mail.sfsu.edu SFStateID password
SJSU SJSUOneID or SJSU email SJSUOne password
moss

"moss" is a wireless network that enables wireless connectivity at MLML to faculty, staff, students, and volunteers.

If the Wi-Fi login page does not load, input https://1.1.1.1 into the web browser to access the login page.

moss-guest

"moss-guest" is a wireless network at MLML that is accessible by the public.

If the Wi-Fi login page does not load, input https://1.1.1.1 into the web browser to access the login page.

SJSU_premier

"SJSU_premier" is a wireless network that enables connectivity at the SJSU campus. The network is open to SJSU students and affiliated faculty and staff.

 

If you are using a Mac and having trouble with connecting to MLML wifi networks, try the steps on this page: Solve network connectivity issues on computers running macOS

Network Connectivity

WiFi Networks at MLML (link)

See the Network Services page on the IT Website for more information about WiFi (eduroam) as well as wired networks and support.

Network Connectivity

User Accounts (link)

See the User Accounts page on the IT Website.

Network Connectivity

Access the MLML Network using GlobalProtect VPN

Privacy Notice

All internet traffic to and from your computer will be routed through the MLML network while connected to the VPN. Imagine you are physically present at MLML until you Disconnect, at which point your internet traffic will no longer go through the MLML network. The CSU Responsible Use Policy applies to all network activity on computers actively connected to the VPN.

Connect to the MLML VPN to access the following services remotely:

Initial Client Installation & Setup

  1. Download and install the GlobalProtect VPN client version 5.2.8:
  2. A "Welcome to GlobalProtect" window with a small text box should show up once the installation is complete.
    • A GlobalProtect icon in your taskbar on Windows or your menu bar on macOS should also appear.

  3. These additional steps are required for macOS 10.13 High Sierra and above:
    1. Navigate to System Preferences > Security & Privacy.
    2. Click the lock icon in the lower left corner of the window to allow settings changes.
    3. Click the Allow button next to this message: "System software from developer 'Palo Alto Networks' was blocked from loading."
      Screen-Shot-2020-06-15-at-5.06.29-PM.png
    4. You may need to restart your Mac before GlobalProtect will work. You may also need to perform this step more than once on macOS 11 Big Sur and above.

Connecting

  1. If the GlobalProtect window is not visible, click on the GlobalProtect icon in your taskbar or menu bar.

  2. Enter the following portal address: vpn.mlml.calstate.edu
    globalprotect_01.png
  3. Click Connect.

  4. Enter your MLML account username and password. Click Sign In.
    globalprotect_02.png
  1. You should be connected to the VPN within a few seconds if everything was entered correctly.
    • Clicking away from the GlobalProtect window will hide it automatically.

NOTE: If you are unable to connect:

Disconnecting

  1. If the GlobalProtect window is not visible, click on the GlobalProtect icon in your taskbar or menu bar.

  2. Click Disconnect.
    globalprotect_03.png

Uninstalling

 

Troubleshooting:

If you are having trouble using GlobalProtect or connecting to the MLML network, try these steps:

Network Connectivity

SJSU Services Introduction

State and Research Foundation employees are assigned a 9-digit SJSU ID that can be used to access a variety of optional and required services. It's important to setup your account once you receive your 9-digit SJSU ID because you are required to check your @sjsu.edu email address periodically. Your @sjsu.edu email address is separate from your @mlml.calstate.edu email address.

Unless otherwise specified, you need to use your 9-digit SJSU ID to login to the following services.

SJSU ID and Password Info:

SJSU Services:

Network Connectivity

Connecting an Android Phone to MLML WiFi

 

Wireless Networks


To join a wireless network select one of the following options: moss-guest, moss, SJSU_premier, or eduroam. If the Wi-Fi login page does not load, input https://1.1.1.1 into the web browser to access the login page.

eduroam (recommended)

"eduroam" enables MLML staff, faculty, and students (as well as other CSU campuses) to connect to the internet wirelessly and stay connected.  Once you are connected to eduroam, you will not need to re-authenticate every day. Eduroam gives you the ability to connect on campus and at participating eduroam hotspots.

To join the “eduroam” wireless network, simply select it from the list of wireless networks on your computer, connect to it, and login using the appropriate credentials for your CSU campus:

California State University Campus Username Password
CSU East Bay NetID@csueastbay.edu NetID password
CSU Monterey Bay OtterID@csumb.edu OtterID password
CSU Sacramento SacLinkID@csus.edu SacLink password
CSU Stanislaus WarriorID@csustan.edu WarriorID password
CSU Fresno FresnoStateID@csufresno.edu FresnoStateID password
SFSU SFStateID@mail.sfsu.edu SFStateID password
SJSU SJSUOneID or SJSU email SJSUOne password
moss

"moss" is a wireless network that enables wireless connectivity at MLML to faculty, staff, students, and volunteers.

moss-guest

"moss-guest" is a wireless network at MLML that is accessible by the public.

SJSU_premier

"SJSU_premier" is a wireless network that enables connectivity at the SJSU campus. The network is open to SJSU students and affiliated faculty and staff.

 

To set up WiFi on your phone:

For the Eduroam network: