# General Information

An introduction to WordPress and the resources available to help you build your website.

# WordPress Website Support Guidelines

<span style="font-weight: 400;">The purpose of this page is to guide you through the process of getting help with your WordPress website.</span>

1. <span style="font-weight: 400;">Check out the [WordPress FAQ's](https://mlml.sjsu.edu/wordpress-resources/wordpress-faqs/)  
    </span>
2. <span style="font-weight: 400;">Use resources from our [Getting Started with WordPress page](https://mlml.sjsu.edu/wordpress-resources/getting-started-with-wordpress/)</span>
3. <span style="font-weight: 400;">Learn [how to become a WordPress Admin](https://kb.mlml.sjsu.edu/books/wordpress/page/how-to-become-a-wordpress-admin)</span>
4. <span style="font-weight: 400;">Browse our [WordPress Resource Website](https://mlml.sjsu.edu/wordpress-resources/)</span>
5. <span style="font-weight: 400;">Put in a </span>[<span style="font-weight: 400;">Help Desk ticket</span>](https://helpdesk.mlml.calstate.edu)
    - <span style="font-weight: 400;">If you did not find an answer using the available resources then put in an Help Desk ticket.</span>
        - <span style="font-weight: 400;">Include in the ticket, a description of what you are trying to do and where in wordpress you are trying to do this. Also be sure to include the </span>**URL**<span style="font-weight: 400;"> of the specific wordpress page on which you are working.</span>

# WordPress Tutorial & Support Information

To access WordPress tutorials and resources, visit our [Getting Started with WordPress page](https://mlml.sjsu.edu/wordpress-resources/getting-started-with-wordpress/) on the WordPress Resources website.

# WordPress FAQs

<div id="bkmrk-"><div><div><div data-index="1"><div><div></div></div></div></div></div></div>For WordPress FAQs, please visit the [WordPress FAQs page](https://mlml.sjsu.edu/wordpress-resources/wordpress-faqs/) on the WordPress Resources website.

# WordPress User Roles and Permissions

For more information, please visit out [Wordpress User Roles and Permissions page](https://mlml.sjsu.edu/itech/wordpress-user-roles-and-permissions/) on the IT Services website.

# WordPress Third-Party Plugin Documentation

For more information about Third-Party plugins, please visit our [Third-party plugin documentation page](https://mlml.sjsu.edu/wordpress-resources/third-party-plugins/) on the WordPress resources website.