# Reset User Account Password

*This is an informational page that will give you directions on how to reset the password for your MLML user account.*

#### What is a user account? 

There are two different types of user accounts for MLML students/associates: an SJSU Google account and a MLML LDAP account.

The Google account would typically be your first name followed by a period then your last name and then @sjsu.edu *(example: Jane Smith -> [jane.smith@sjsu.edu](mailto:jsmith@mlml.calstate.edu))*

Your LDAP username would just be the first initial of your first name followed by your last name *(example: Jane Smith -> jsmith)* and is used to access MLML related services.

**This page is only for resetting the LDAP user password. If you forgot your SJSU Google account password and need to reset it, [click here](https://sjsuone.sjsu.edu/sjsuone/resetpassword/).   
If you know your Google account password and want to change it, please follow the instructions on [this page](https://kb.mlml.calstate.edu/books/g-suite/page/how-do-i-change-and-reset-my-password-in-gmail).**

#### How to reset a MLML user account password:

Below are the steps for resetting your password:

1. Go to [https://changepass.mlml.sjsu.edu](https://changepass.mlml.sjsu.edu)
2. Input your MLML user account name and your SJSU gmail in the spaces provided and click "send"  
      
    [![image-1623358105359.png](https://kb.mlml.sjsu.edu/uploads/images/gallery/2021-06/scaled-1680-/image-1623358105359.png)](https://kb.mlml.sjsu.edu/uploads/images/gallery/2021-06/image-1623358105359.png)
3. Check your SJSU gmail inbox, there should be a new message from "MLML Password Reset <[itech@mlml.calstate.edu>" ](mailto:itech@mlml.calstate.edu)with the subject "Reset your password" 
    1. Click the link provided in this email and enter your new desired password
    2. Please Note: Be aware of the password constraints of minimum characters, etc., these will be displayed on the password reset page