# SJSU Services Introduction

State and Research Foundation employees are assigned a 9-digit SJSU ID that can be used to access a variety of optional and required services. It's important to setup your account once you receive your 9-digit SJSU ID because you are required to check your @sjsu.edu email address periodically.  
  
Unless otherwise specified, you need to use your **9-digit SJSU ID** to login to the following services.

#### SJSU ID and Password Info:

Use the links below if you need to look up your SJSU ID or reset your password. Check out the [Password Help](http://its.sjsu.edu/services/sjsuone/) page and the [SJSU ID and Password FAQ](http://its.sjsu.edu/services/sjsuone/faq/) if you need further assistance.

- **[Retrieve your SJSU ID](https://sjsuone.sjsu.edu/idlookup)**
- **[Set or reset your SJSU password](https://sjsuone.sjsu.edu/sjsuone/resetpassword)**
    - *NOTE: Your password will expire when it is 180 days old. If you suddenly cannot login, the first thing you should try is resetting your password.*

#### SJSU Services:

- [SJSU Gmail](http://mail.sjsu.edu/) **Required** ([firstname.lastname@sjsu.edu)](mailto:firstname.lastname@sjsu.edu)
- [Spartan Store](https://spartanshops.onthehub.com/) - Significantly reduced software prices for staff and faculty. 
    - [How to register for/purchase software from the Spartan Store](https://kb.mlml.sjsu.edu/books/software/page/how-to-register-for-purchase-software-from-the-spartan-store "How to Register for & Purchase Software from the Spartan Store")
- [Adobe Software](http://its.sjsu.edu/services/software/adobe/index.html) - Free for state employees.
- [Skillport](https://ds.calstate.edu/?svc=skillsoft&org=sjsu) - **Free**(!!!) online courses in a variety of subjects, including IT certifications.
- [iSupport](https://isupport.sjsu.edu/user) (SJSU's Help Desk) 
    - Login with your SJSU email address (<firstname.lastname@sjsu.edu>) as your username and the password you use with your 9-digit SJSU ID.