Configure Office to Save in Compatibility Mode   Word 2011 and 2016: Open Word, click on File > Preferences... > Save . Change the "Save Word files as" setting to " Word 97-2003 Document " (.doc) . Click OK to save the settings. 2019/365: On the File tab, click Save As , and then click Browse . In the Save As dialog box, in the Save as type list, click PowerPoint 97-2003 Document (*.doc) . Click Save . Excel 2011 and 2016: Open Excel, click on File > Preferences... > Compatibility . Change the "Save files in this format" setting to " Excel 97-2003 Workbook (.xls) ". Click OK to save the settings. 2019/365: Click File > Export > Change File Type . Under Workbook File Types, double-click Excel 97-2003 Workbook (*.xls) . In the Save As popup window, choose a folder location for the workbook. In the File name box, type a new file name (or use the one that’s already there). Click Save . If the Compatibility Checker appears, review any compatibility issues that were found. PowerPoint 2011 and 2016: Open PowerPoint, click on File > Preferences... > Save . Change the "Save PowerPoint files as" setting to "PowerPoint 97-2003 Presentation" (.ppt) . Click OK to save the settings. 2019/365: On the File tab, click Save As , and then click Browse . In the Save As dialog box, in the Save as type list, click PowerPoint 97-2003 Presentation (*.ppt) . Click Save .