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Create a Scan to Email Account on the Konica Minolta Copiers

Printing, Print, Printers, Scanning, Co...

  Tap the touch screen to wake-up the copier If needed, tap the HOME button in the lower left corner of the touchscreen. Tap Address Book. Tap New at the bottom of the touchscreen For Address Type, select E-mail Use the on-screen keyboard to enter your...

Scan a Document Using the Konica Minolta Copiers

Printing, Print, Printers, Scanning, Co...

The Konica Minolta copiers in the Library and the Admin Copy room can scan documents directly to your SJSU email address. All of these instructions are posted for your convenience on the board next to the admin and library copiers. Scan your document: Ta...

Check your AppleCare Status

Computer Hardware Upgrade & Managment Computer Hardware Upgrades

  You can quickly and easily check to see whether your Mac is still covered under your AppleCare warranty at Apple's Support website: https://checkcoverage.apple.com/

E-Waste Procedures

Computer Hardware Upgrade & Managment E-Waste

When throwing away any electronics, all data/information and any tags will need to be deleted/removed before discarding.  Follow these E-Waste procedures outlined below: Check for MLML, SJSU, or SJSURF asset tags If present, remove the tag and stick it ...

Memory Upgrade Compatibility

Computer Hardware Upgrade & Managment Computer Hardware Upgrades

  Many online vendors have tools you can use to identify and purchase a memory upgrade for your computer. Both Crucial and NewEgg.com have reliable and easy to use tool that helps find memory that is compatible with your computer.PC Part Picker is also a grea...

Battery Recycling

Computer Hardware Upgrade & Managment E-Waste

  Recycle batteries and printer cartridges: There are bins in the shop for recycling old batteries and printer cartridges.The following types of batteries are ok to recycle in the shop: AAA, AA, C, D 9V watch batteries, CMOS batteries laptop batteries ...

Google Calendars

Classrooms & Academic Technology Calendars & Reservations

  Manage your time and keep track of your schedule using Google Calendar. This calendar can sync to all of your devices that support Google. If your question isn’t answered below, find more support at Google Calendar Help Center. Creating a Google Calendar ...

IT Equipment Checkout

Classrooms & Academic Technology IT Equipment Checkout

Quick Tips: Common IT related items available for checkout can be found in the IT library in Populi and on this page. If you'd like to check out an item please contact the IT staff by either submit an IT Helpdesk Ticket or by emailing.  ...

Software Availability (link)

Software General Software

See the Software Availability page on the IT Website.

Computer Backup

Software Operating Systems

Quick Tips: How often should I backup my computer? It is recommended to keep the automatically backup function enabled, which defaults to once an hour. If you rather not have these programs automatically backup, you shoul...

Zoom: Video Conferencing at MLML

Collaboration & Communication Tools Communications Software & Zoom

  Join a Zoom Meeting Screen Sharing in Zoom Meeting Start a Zoom Meeting Remote Control Computer Screen Enabling and Adding a Co-Host for Room Moderation Leaving Zoom Meeting Audio and Video Settings Classroom-Specific Guid...

Information Security Overview

Security & Anti-Malware

  Every day, it seems there is another news story about the latest data breach, ransomware attack, or other security related threat. Please take the time to read this page in full, and implement the advice contained here. Remember, the first defense against a...

WordPress FAQs

WordPress General Information

For WordPress FAQs, please visit the WordPress FAQs page on the WordPress Resources website.

Computer Performance

Software Operating Systems

macOS macOS is Apple’s operating system for all Mac devices. For more information about macOS visit the macOS Apple Page.   About This Mac This dialog shows you basic information about the manufacture...

Hardware Upgrades: RAM and SSD

Computer Hardware Upgrade & Managment Computer Hardware Upgrades

  Memory Upgrades RAM: Random Access Memory Upgrading your RAM is the easiest way to get your computer running quicker and smoother. Your computer should have at least 8GB RAM to perform well with modern ope...

Phone Alternatives: Zoom and Google Hangout

Collaboration & Communication Tools Communications Software & Zoom

  Zoom Zoom is a video conferencing application available to CSUMB and SJSU affiliates (students, faculty, staff, etc.) Instructions for setting up Zoom may be found here. Users are able to host or join conference calls, video conference call, and share th...

Secure Password Storage & Management

Security & Anti-Malware

There are a many simple methods to securely store and manage numerous passwords. Although all methods have their benefits and their shortcomings, below are a few good solutions, their recommended uses, and some info to get you started. Please also read our Pas...

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Recommended Anti-Malware Software

Security & Anti-Malware

    We recommend downloading an antivirus and anti-malware program. To keep your computer secure, make sure that you keep your antivirus/anti-malware software up to date.   Windows 7 and older Microsoft Security Essent...

Change your macOS Login Password

Software Operating Systems

  macOS How to change your macOS Login Password

Change your Windows 10 Login Password

Software Operating Systems

  Windows 10 If you use a Microsoft account on your Windows 10 computer, you need to follow the instructions in Method 2 of this guide (or sign into the Microsoft online website) to change your password. Method 1: Change the Windows 10 Password from Contr...