Access the MLML Network using GlobalProtect VPN

Privacy Notice

All internet traffic to and from your computer will be routed through the MLML network while connected to the VPN. Imagine you are physically present at MLML until you Disconnect, at which point your internet traffic will no longer go through the MLML network. The CSU Responsible Use Policy applies to all network activity on computers actively connected to the VPN.

Connect to the MLML VPN to access the following services remotely:

Initial Client Installation & Setup

  1. Download and install the GlobalProtect VPN client version 5.2.8:
  2. A "Welcome to GlobalProtect" window with a small text box should show up once the installation is complete.
    • A GlobalProtect icon in your taskbar on Windows or your menu bar on macOS should also appear.

  3. These additional steps are required for macOS 10.13 High Sierra and above:
    1. Navigate to System Preferences > Security & Privacy.
    2. Click the lock icon in the lower left corner of the window to allow settings changes.
    3. Click the Allow button next to this message: "System software from developer 'Palo Alto Networks' was blocked from loading."
      Screen-Shot-2020-06-15-at-5.06.29-PM.png
    4. You may need to restart your Mac before GlobalProtect will work. You may also need to perform this step more than once on macOS 11 Big Sur and above.

Connecting

  1. If the GlobalProtect window is not visible, click on the GlobalProtect icon in your taskbar or menu bar.

  2. Enter the following portal address: vpn.mlml.calstate.edu
    globalprotect_01.png
  3. Click Connect.

  4. The SJSU sign-in portal should open in a new window. Enter your SJSU account ID number and password. Click Sign In.
    sjsusignin.PNG
  1. You should be connected to the VPN within a few seconds if everything was entered correctly.
    • Clicking away from the GlobalProtect window will hide it automatically.

NOTE: If you are unable to connect:

Disconnecting

  1. If the GlobalProtect window is not visible, click on the GlobalProtect icon in your taskbar or menu bar.

  2. Click Disconnect.
    globalprotect_03.png

Uninstalling

 

Troubleshooting:

If you are having trouble using GlobalProtect or connecting to the MLML network, try these steps:


Revision #32
Created 26 December 2018 18:53:17
Updated 5 July 2023 19:17:16