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How to Install a Network Printer

Printing, Print, Printers, Scanning, Co...

The Admin Printer and Library Printer are now being deployed automatically to managed devices t...

Updated 1 week ago by Silvestre Montejano

Installing Admin/Library Konica Minolta Copiers (macOS)

Printing, Print, Printers, Scanning, Co...

IMPORTANT: There are three parts to this process: Downloading the Konica Minolt...

Updated 1 week ago by Silvestre Montejano

Installing Admin/Library Konica Minolta Copiers (Windows)

Printing, Print, Printers, Scanning, Co...

IMPORTANT: There are three parts to this process: Downloading the Konica Minolt...

Updated 1 week ago by Silvestre Montejano

MLML Network Printer DNS Names

Printing, Print, Printers, Scanning, Co...

STUDENT PRINTERS Library Copy Machine/Printer - Konica Minolta bizhub C550i: mlm-library-printer...

Updated 1 week ago by Silvestre Montejano

Access the MLML Network using GlobalProtect VPN

Network Services Network Connectivity

Privacy Notice All internet traffic to and from your computer will be routed through the MLML ne...

Updated 1 month ago by Silvestre Montejano

Adobe Creative Cloud Information & Installation

Software Adobe

The Adobe Creative Cloud (CC) Package provides many creative editing tools for Windows and OS X, ...

Updated 2 months ago by Silvestre Montejano

MLML Facilities Service Request Walkthrough ( WebTMA)

Facilities

Navigating To and Using WebTMA Background Moss Landing Marine Labs (MLML) has used the NetFac...

Updated 2 months ago by Silvestre Montejano

Zoom Rooms User Guide

Classrooms & Academic Technology

This guide explains how to use Zoom Rooms located in the Dry Classroom and Think Tank. The setup...

Updated 6 months ago by Silvestre Montejano

IT Helpdesk Ticket System User Guide

General Support Info Tech Support & Self-Support Basics

Introduction to IT Helpdesk Tickets IT Helpdesk Tickets are submitted by users, through the He...

Updated 9 months ago by Silvestre Montejano

Access the Network using Cisco AnyConnect VPN client

Network Services Network Connectivity

Connect to SJSU's VPN to access the following services remotely: Secure (Level 1) Departme...

Updated 1 year ago by Silvestre Montejano

IT FAQs

General Support Info Tech Support & Self-Support Basics

**Select a topic from the list below or use your browser’s find function (ctrl + F, ⌘ + F) to sea...

Updated 1 year ago by Bruce Gardner

Meeting Owl - Quick Start Guide (Dry Classroom / Think Tank)

Classrooms & Academic Technology Room/Classroom/Seminar/Defense Technology

The Meeting Owl Pro is a 360 degree camera with microphone for video conferencing. The Meeting Ow...

Updated 1 year ago by Silvestre Montejano

Connecting to MLML Wireless Networks and WiFi

Network Services Network Connectivity

eduroam (recommended) "eduroam" enables MLML staff, faculty, and students (as well as other CSU ...

Updated 1 year ago by Silvestre Montejano

Using a Delegated Gmail Account

Email & Gmail Gmail

If you are a user or requester of a delegated account, please read all the information on this pa...

Updated 1 year ago by Bruce Gardner

General Procedure for Remote Seminars/Defenses

Classrooms & Academic Technology

This guide provides basic procedure for giving remote presentations at MLML. There is information...

Updated 1 year ago by Bruce Gardner

Transferring Media and Clearing SD Cards

Classrooms & Academic Technology A/V Studio and Equipment

After using any of IT's cameras for recording class content it is important to transfer the media...

Updated 1 year ago by Bruce Gardner

Gmail Overview

G Suite Google Apps

IT has created multiple pages to help you configure and use your Gmail account. These pages can b...

Updated 1 year ago by Bruce Gardner

Recovering Duo 2-Factor Account

Security & Anti-Malware Duo 2-Factor Authentication

When you setup your Duo 2-Factor Account, it's important to setup Duo Restore to ensure easy ac...

Updated 1 year ago by Bruce Gardner

Workstation Refresh Program

Computer Hardware Upgrade & Managment Computer Hardware Upgrades

Details on the workstation refresh program can be found at Workstation Refresh Program.  For addi...

Updated 1 year ago by Bruce Gardner

Seminar Room Equipment Troubleshooting Guide

Classrooms & Academic Technology Room/Classroom/Seminar/Defense Technology

For information about using the seminar room, visit our Seminar Room Presenter's Guide For inf...

Updated 1 year ago by Bruce Gardner