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Windows:

  1. Open a Command Prompt: Start Menu > All Programs > Accessories > Command Prompt
    NOTE: Windows 7 and Vista users: Open the Command Prompt using right-click > Run as Administrator
  2. In the Command Prompt, type:
    • ipconfig /renew
    If issuing just the renew command doesn't work, try the following:
    1. ipconfig /release
      - then -
    2. ipconfig /renew
  3. Your computer will release it's IP address and obtain a new IP

Mac OS X:

  1. Open the Terminal.app application, located in /Applications/Utilities/
  2. In the Terminal window, type:
    • 10.6 and earlier: 
      • dscacheutil -flushcache
    • 10.7: 
      • sudo killall -HUP mDNSResponder
  3. Your computer will release it's IP address and obtain a new IP