Networks at MLML

Introduction to MLML’s Networks

There are a number of networks available at MLML that are available to the public, volunteers, students, staff, and faculty. All systems and devices that have Wi-Fi functionality should be able to connect to the available networks. These networks enable printing, scanning, remote computing, access to MLML file servers, network browsing capabilities, and more.

Wireless Networks

To join a wireless network select one of the following options: moss-guest, moss, SJSU_premier, or eduroam. If the Wi-Fi login page does not load, input https://1.1.1.1 into the web browser to access the login page.

moss

"moss" is a wireless network that enables wireless connectivity at MLML to faculty, staff, students, and volunteers. To join the “moss” wireless network, simply select it from the list of wireless networks on your computer, connect to it, and login using the your MLML username and password.

moss-guest

"moss-guest" is a wireless network at MLML that is accessible by the public.To join the “moss-guest” wireless network, simply select it from the list of wireless networks on your computer, connect to it, and login using your email address.

SJSU_premier

"SJSU_premier" is a wireless network that enables connectivity at the SJSU campus. The network is open to SJSU students and affiliated faculty and staff. To join the “SJSU_premier” wireless network, simply select it from the list of wireless networks on your computer, connect to it, and login using your 9-digit SJSUOne ID and password.

eduroam

"eduroam" enables MLML staff, faculty, and students (as well as other CSU campuses) to connect to the internet wirelessly and stay connected. Once you are connected to eduroam, you will not need to re-authenticate every day. Eduroam gives you the ability to connect on campus and at participating eduroam hotspots.

To join the “eduroam” wireless network, simply select it from the list of wireless networks on your computer, connect to it, and login using the appropriate credentials for your CSU campus:

California State University Campus	Username	Password
CSU East Bay	NetID@csueastbay.edu	NetID password
CSU Monterey Bay	OtterID@csumb.edu	OtterID password
CSU Sacramento	SacLinkID@csus.edu	SacLink password
CSU Stanislaus	WarriorID@csustan.edu	WarriorID password
CSU Fresno	FresnoStateID@csufresno.edu	FresnoStateID password
SFSU	SFStateID@mail.sfsu.edu	SFStateID password
SJSU	SJSUOneID or SJSU email	SJSUOne password

Need help finding your login credentials? Use the following links to get support:

NetID	http://www.csueastbay.edu/netid/
OtterID	https://csumb.edu/it/accounts-and-passwords
SacLinkID	https://password.csus.edu/csus/nph-psf.exe
WarriorID	https://my.csustan.edu/
FresnoStateID	https://cas.csufresno.edu/login
SFStateID	http://www.sfsu.edu/online/troubletips.htm
SJSUOne	http://its.sjsu.edu/services/sjsuone/

Please submit an iTicket for support only after you have confirmed your SJSUOne or OtterID login credentials using the links above.

Wired Networks

Ethernet cables are available at the IT Help Desk cubicle for checkout. If you would like to activate an ethernet port that is not working, please submit an iTicket.

Network FAQs & Support

Q: What is my MLML username and password?

A: MLML usernames and passwords are required for Wi-Fi connectivity, MLML Help Desk iTicket correspondences, MLML email, Google Drive, and Populi. Your username is the first initial of your first name followed by your last name. If you have forgotten your MLML password, please send an email to: iticket@mlml.calstate.edu to request it.

Q: How do I access the MLML network using VPN?

A: MLML users may gain access to the VPN server by submitting an iTicket requesting a VPN account. In order to access the server, please follow this link.

Q: How do I clear my web browser cache?

A: Clearing your web browser's cache can help fix problems related to accessing web sites. If you are having problems accessing or otherwise using a website that you believe should be accessible and functioning normally, try clearing your browser's cache to fix the problem. Instructions on how to clear a browser may be found here.

Policies

MLML adheres to the California State University and San Jose State University Information Technology Policies and Standards.

Planned outages will be communicated in advance via email and voicemail and will be scheduled to minimize disruptions to the MLML community.

Other network outages are treated as "code blue" and given top priority. When local resources are inadequate, the SJSU Network Operations Center and its advanced network monitoring tools are available for more in-depth troubleshooting.