How to Set Up Duo 2-Factor Authentication

• Go to this page: http://www.sjsu.edu/it/services/computer-security/duo.php
• Scroll down to Opt-in to Duo 2FA - ONLY Faculty & Staff
• Enter your Information. MLML is part of the “College of Science”

  

• Wait to receive an email from SJSU IT enabling Duo on your account

• Once you receive the email with setup instructions, it may take 1-2 hours for the change to sync to your account

• Install Instructions:

  • Navigate to an SJSUOne application like MySJSU or SJSU Email

    

  • Sign In
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  • Click Setup
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  • Scroll down and click Start Setup
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  • Select Mobile phone and click Continue
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  • Enter your phone number and click Continue
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  • Select the type of phone and click Continue
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  • Search and install “DUO mobile” from your app store (Apple App Store for iOS, Google Play Store for Android), then click I have Duo Mobile
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  • Open the Duo Mobile app and tap Get Started or Add Account
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  • Allow camera permissions if you have not already and scan the QR code
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  • Once you have scanned the QR code, scroll down and click Continue
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  • Check/set device settings for DUO and click Continue to Login
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  • Congratulations, DUO should now be set up!