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How to Set Up Duo 2-Factor Authentication

  • Go to this page: http://www.sjsu.edu/it/services/computer-security/duo.php
  • Scroll down to Opt-in to Duo 2FA - ONLY Faculty & Staff
  • Enter your Information. MLML is part of the “College of Science”

  • Wait to receive an email from SJSU IT enabling Duo on your account

  • Once you receive the email with setup instructions, it may take 1-2 hours for the change to sync to your account

  • Install Instructions:

    Navigate to an SJSUOne application like MySJSU or SJSU EmailEmail:

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  • Sign In

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    Click Setup:

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  • Scroll down and click Start Setup:

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  • Select Mobile phone and click Continue:

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  • Enter your phone number and click Continue:

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  • Select the type of phone and click Continue:

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  • Search and install “DUO mobile” from your app store (Apple App Store for iOS, Google Play Store for Android), then click I have Duo Mobile:

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  • Open the Duo Mobile app and tap Get Started or Add Account:

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  • Allow camera permissions if you have not already and scan the QR code:

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  • Once you have scanned the QR code, scroll down and click Continue:

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  • Check/set device settings for DUO and click Continue to Login:

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  • Congratulations, DUO should now be set up!