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Adobe Creative Cloud Information & Installation

The Adobe Creative Cloud (CC) Package provides many creative editing tools for Windows and OS X including Acrobat, Illustrator, Photoshop, Dreamweaver, Premiere, and more. Adobe is available to SJSU/CSUMB faculty, staff, and students. Faculty and students are provided with a one-year license at no cost. CSUMB students may request a software redemption code to renew their Adobe CC license for a fee.


System Requirements

Installation of Adobe CC requires 50 GB of free space on the hard drive (HD). Please make sure that your computer system meets the requirements and has sufficient HD space before beginning the installation. System requirements for Mac OSX and Windows may be found here.

 

Adobe Software Availability

The process for obtaining Adobe CC software varies depending on whether you are affiliated with SJSU or CSUMB.

  1. SJSU/CSUMB Faculty, Staff, and Students - Adobe CC is available for faculty and staff digitally on the SJSU - Student, SJSU - Staff/Faculty, and CSUMB IT webpages. *NOTE: Students are only eligible for a one-year license at no cost. CSUMB students may renew their license for a fee.
  2. SJSU-owned computers - Adobe CC may be installed on state-owned computers by a Help Desk Technician. Please submit a Help Desk Ticket for assistance with installation for Windows or macOS.
      • SJSU-owned computers are purchased through SJSU or Research Foundation grants/funds.

Adobe CC Installation & App Installation Procedure

Adobe CC may be installed on personal computers or SJSU-owned computers.

  • For SJSU-owned computers: installation assistance from an MLML IT technician is required. Please submit a Help Desk Ticket for access.
  • For personal computers:
    1. First, you have to submit an access request form
      1. Students: Go to this page and fill out the Adobe Access Form using your MLML email address
      2. Staff/Faculty: Go to this page and fill out the Adobe Access Form using your SJSU ID
    2.  You will receive an email from message@adobe.com within a few hours of submitting the form
      1. This email will grant you access to the Creative Cloud through your school account
      2. The email should look like the example email below 
    3. Once the email is received, open it and click the "get started" buttonScreen-Shot-2020-09-21-at-1.43.13-PM.png
    4. The link should take you to the Adobe Creative Cloud homepage (see below)
    5. You can now choose which applications you want to download by navigating to the "Apps" tab 
      1. Once you have found the right app, click the "download" button beside it to install it to your computer

Screen-Shot-2020-09-21-at-1.45.54-PM.png

  • For more help and detailed instructions, visit the SJSU Adobe CC installation procedure page
    1. Note for CSUMB students, staff, faculty:
      • For steps 4-5 use the following instructions instead

 
Adobe Acrobat Pro DC

Adobe Acrobat Pro DC is also available as a standalone install for SJSU-owned computers. The installation procedure is the same as noted above, and will require the assistance of a Help Desk Technician. The system requirements may be found here.

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