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Network access, VPN, network troubleshooting, etc.

Learn how to use IT Helpdesk Tickets, activate your SJSUOne Account, etc.

Learn how to install, update a license, and enable toolboxes/extensions.

Information on installing and using Word, Excel, and Powerpoint.

Information about Google calendars and reserving a room at MLML.

Learn what is available for checkout and the procedure to do so.

Learn about the technology, audio, and video procedures and options in different rooms at MLML.

Who can get a phone at MLML, how do you program or troubleshoot phone & communication issues? Learn the answer to these questions and more in this chapter.

What hardware should you have for your lab or computer? What are some of the best practices for storing information on your computer? Learn about these topics and more in this chapter.

Find information about different operating systems.

Information about R, SPSS, etc.

Learn about Google Docs, Sheets, Slides, Google Calendar, etc.

Information about the Gmail web-client

Information about Adobe Acrobat, the Adobe Creative Cloud package, and PDFs

Image Management and Usage information

File servers, file shares, etc.