Cisco Phone & Voicemail Quick Tips

Most of the information you will need to know about the new Cisco phones and voicemail are available on the SJSU ITS website

A great guide for operating Cisco phones can be found here, however below you will find tips on how to perform the most common functions.

1. Making a call:
   Internal: simply dial the full number or 4-digit extension
   External: dial 71 followed by the full number (including area code)
2. Access your phone history
   Press the applications button, then call history
3.  

To change your name in your greeting:

1. Press the Messages button on your phone
2. Select Voice Mail

   
   

   

3. Enter your pin
4. Press 4 for Setup Options
5. Press 3 for Preferences
6. Press 2 for Recorded Name

Follow the prompts.