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Cisco Phone & Voicemail Quick Tips

Most of the information you will need to know about the new Cisco phones and voicemail are available on the SJSU ITS website

A great guide for operating Cisco phones can be found here, however below you will find tips on how to perform the most common functions.

  1. Making a call:
    Internal: simply dial the full number or 4-digit extension
    External: dial 71 followed by the full number (including area code)
  2. Access your phone history
    Press the applications button, then call history
  3.  

To change your name in your greeting:

  1. Press the Messages button on your phone
  2. Select Voice Mail

  3. Enter your pin
  4. Press 4 for Setup Options
  5. Press 3 for Preferences
  6. Press 2 for Recorded Name

Follow the prompts.