Cisco Phone & Voicemail Quick Tips
Most of the information you will need to know about the new Cisco phones and voicemail are available on the SJSU ITS website
A great guide for operating Cisco phones can be found here, however below you will find tips on how to perform the most common functions.
MakingMake acall:call
Internal: simply dial the full number or 1 + the 4-digit extension
External: dial 71followed by+ the full number (including area code)
-
Access your phone history
PressSelecttheApplicationsapplicationsbutton,, then call history
Select Hold
To resume the call, press the Resume soft key
ToTransfer changea call
Select transfer , dial the number, press the transfer button again
Select Conference

Press the volume button down once

Select Voice Mail

- mail
Press the Messages button on your phone- greeting
Select Voice Mail

- and
Press 4 for Setup Options
Press 3 for Preferences
Press 2 for Recorded Name
Follow the prompts
FollowAdditional useful information is available on the prompts.SJSU IT website.