Cisco Phone & Voicemail Info and Training

Most of the information you will need to know about the new Cisco phones and voicemail are available on the SJSU ITS website

Cisco Phone Guide (See guides in Cisco Unified IP Phone 9971 section.)

To change your name in your greeting:

1. Press the Messages button on your phone
2. Select Voice Mail

   
   

   

3. Enter your pin
4. Press 4 for Setup Options
5. Press 3 for Preferences
6. Press 2 for Recorded Name

Follow the prompts.