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Solve network connectivity issues on computers running macOS

If you are experiencing difficulty connecting to wifi at MLML on a Mac (authentication problems, wifi hanging but never connecting, etc.) try following the steps on this page to simplify your network settings and connect to eduroam.

Set Location to "Automatic":
  • Open System Preferences and go to the section named Network.network pane.png
  • At the top, click the Location: drop down and select Automatic if it is not already selected.
    image-1630099271538.png
  • You may need to re-enter passwords for wifi networks.
  • Leave Location set to automatic, do not change it. This is a feature left over from old versions of OS X, where the operating system was not as good at automatically selecting the correct network.

 

Delete extra wifi networks:
  • In System Preferences Network, click Advanced to be taken to a list of wi-fi networks that you have previously connected to.

    image-1630099542778.png

  • If any of these networks are in the list, delete them by clicking the "-" button below the list
    • moss

    • moss-guest
    • SJSU_Premier
  • Delete extra networks until the only MLML network remaining is eduroam.
  • Click OK, then Apply.