MLML Accounts & Password Checklist

For more information about User Accounts, including SJSU and CSUMB accounts, see the User Accounts page on the IT Website.

Keep in mind that your Gmail password is not necessarily the same as your MLML password.

Q: How do I log into my MLML Gmail?

A: Login into your MLML gmail with the Google Gmail website.
Q: How do I change my password?

A: Click here for instructions about changing your Google Account password. You will be prompted to change your password automatically the first time you login.
Q: I forgot my password. How do I reset it?

A: Submit a Help Desk ticket for assistance with resetting a forgotten MLML Gmail password.

You would use your MLML User Account to access MLML related services.

Q: What is my MLML user ID?

A: Your MLML user ID generally consists the first letter of your first name followed by your full last name.
Example: John Smith - jsmith
Q: How do I change my MLML password?

A: Click here to change your password. It is also recommended to change your password when you first log into your MLML user account.
Q: I forgot my MLML password, how do I reset my MLML password?

A: Click here to send a password reset link to your MLML email address.

A strong and unique password will keep your account safe.
Here is a checklist for creating secure passwords for all of your accounts:

Your password should be easy for you to remember without being obvious for someone else to guess.
The longer and more complex the password, the stronger it is.
- Include a variety of characters, such as punctuation marks, numbers, and mix capital and lowercase letters.
- Don't choose a dictionary word as your password.
Have a recovery email or phone number set up with your account to be able to recover it in case you lose access.
- Here are the Google Account Recovery instructions.
- If you ever have a situation where your account is compromised, check to see that the recovery email or phone number hasn't been changed.
Never use the same password on multiple accounts. A password manager can help you keep track of your passwords (and generate very strong passwords).
Use multi-factor authentication. This adds an extra layer of security by having you approve a login with your smartphone or entering a code sent to your smartphone or from a physical token.
- Gmail 2-Step Verification instructions.
- All SJSU employees must use Duo 2-Factor Authentication to access SJSUOne services. For instructions, see our Guide to set up Duo 2-Factor Authentication.
~~Don't choose a dictionary word as your password.~~

~~Include a variety of characters, such as punctuation marks, numbers, and mix capital and lowercase letters.~~