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74 total results found

Set Up Duo 2-Factor Authentication

Security & Anti-Malware Duo 2-Factor Authentication

**Did you get a new phone and not setup Duo Restore beforehand? Visit our Recovering Duo 2-Factor...

iTicket Assignment Guidelines

General Support Info Tech Support & Self-Support Basics

  The assignment of iTickets go directly to the Help Desk Administrator with the expectation tha...

Battery Recycling

Computer Hardware Upgrade & Managment E-Waste

  Recycle batteries and printer cartridges: There are bins in the shop for recycling old batter...

Memory Upgrade Compatibility

Computer Hardware Upgrade & Managment Computer Hardware Upgrades

  Many online vendors have tools you can use to identify and purchase a memory upgrade for your ...

E-Waste Procedures

Computer Hardware Upgrade & Managment E-Waste

When throwing away any electronics, all data/information and any tags will need to be deleted/rem...

Check your AppleCare Status

Computer Hardware Upgrade & Managment Computer Hardware Upgrades

  You can quickly and easily check to see whether your Mac is still covered under your AppleCare...

Scan a Document Using the Konica Minolta Copiers

Printing, Print, Printers, Scanning, Co...

The Konica Minolta copiers in the Library and the Admin Copy room can scan documents directly to ...

Create a Scan to Email Account on the Konica Minolta Copiers

Printing, Print, Printers, Scanning, Co...

  Tap the touch screen to wake-up the copier If needed, tap the HOME button in the lower left...

How to Install a Network Printer

Printing, Print, Printers, Scanning, Co...

  macOS: NOTE: Refer to this post if you want to print to a Konica Minolta (admin/library) copi...

MLML iTicket System User Guide

General Support Info Tech Support & Self-Support Basics

  Introduction to iTickets at MLML iTickets are submitted by users, through the HelpDesk websit...

WiFi Networks at MLML (link)

Network Services Network Connectivity

See the Network Services page on the IT Website for more information about WiFi (eduroam) as well...

How to Disconnect from a Server or File Share

Network Services File Services

  Windows: Open a command prompt by either: Click Start > Programs > Accessories > ...

What is Ping and How Do I Use It?

Network Services Network Connectivity

ping is a software utility that allows you test if you can reach a host (such as another computer...

Acceptable Use Policy for MLML

Network Services Network Connectivity

  In an effort to protect the integrity of the MLML network and to mitigate the risks and losses...

Password Checklist

Security & Anti-Malware

  For information about User Accounts, including SJSU and CSUMB accounts, see the User Accounts ...

Renew your DHCP Lease (IP Address)

Network Services Network Connectivity

  Windows: Open a Command Prompt: Start Menu > All Programs > Accessories > Command P...

Connect to a File Server with a Specific Username (macOS)

Network Services File Services

  To connect to an SMB file server using a different username, you can use this procedure: In ...

How to Share Large Files with People using Google Drive

Network Services File Services

  Google Drive is an excellent choice. You already have access through your MLML email account, ...

Determine the MAC Address and IP Address of your Computer

Network Services Network Connectivity

  Windows: Determine MAC Addresses using the Command Prompt: Open a Command Prompt: Start Men...

Google Calendars

Classrooms & Academic Technology Calendars & Reservations

  Manage your time and keep track of your schedule using Google Calendar. This calendar can sync...