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Change the Default Application Associated with a File Type

Software Operating Systems

Windows Right-click on the file you want to open. Mouse over the Open With... menu option, and select Choose Program... Select the desired program from the list, or browse for a program if it is not listed. Check the "Always use the selected program......

Help for New Mac Users

Software Operating Systems

  A good place to start is Apple's Mac 101 web site:http://www.apple.com/support/mac101/

Start your Windows Computer in Safe Mode

Software Operating Systems

  As of Windows 10, Windows will automatically start in Safe Mode if it detects that you are unable to boot up normally. It may take 2-3 tries before Windows starts in Safe Mode. If your computer boots normally and you want to enter Safe Mode, such as to ins...

macOS Startup Key Commands

Software Operating Systems

One of the features of macOS is the ability to issue commands during the startup of the  macOS to perform specific operations or evoke different startup states. In order to issue the commands associated with the different key combinations, the key combinations...

Use VirtualBox to Create a Windows Virtual Machine

Software Operating Systems

  Download VirtualBox: https://www.virtualbox.org/wiki/Downloads Instructions for creating a Windows 10 virtual machine using VirtualBox: https://www.extremetech.com/computing/1 ... al-machineIMPORTANT: Make sure you install the Guest Additions and cre...

IT FAQs

General Support Info Tech Support & Self-Support Basics

**Select a topic from the list below or use your browser’s find function (ctrl + F, ⌘ + F) to search for a keyword** First Day Setup Populi User Accounts & Passwords Email Software Printers  Gmail & Google Op...

MLML Knowledge Base

Front Page

Top Pages General IT FAQs IT Services Website Virtual Seminar FAQs for Presenters Remote Services @ MLML Procedure for Remote Seminars Procedure for Remote Thesis Defenses Top Ten Tech To-Dos Zoom Video Conferencing Networks ...

R - The open source alternative

Software Statistics Software

Commercial software can be prohibitively expensive. Therefore, we strongly encourage you to try the open source statistical programming language R which runs on both Windows and Mac. You can use R like MATLAB, or you can try a myriad of preprogrammed packages ...

JMP Pro

Software Statistics Software

JMP Pro 13 Licenses are no longer available from MLML. If you'd like to download JMP visit SJSU OnTheHub for discounted rates or submit an IT Helpdesk Ticket at CSUMB.

Install and License Resampling Stats 4.0 - Excel Add-in

Software Statistics Software

Already installed but need a license? NOTE: Submit a Help Desk ticket to get a license key. Run Resampling Stats for Excel from your Start menu or the Desktop icon. This will open Excel with Resampling Stats enabled. Select the Add-ins tab in the top menu ...

Install SPSS v.25 (PASW Statistics) Windows and Mac OS

Software Statistics Software

Step 1: Submit an iTicket to request SPSS v.25 Step 2: Install From the files shared with you, download the Installation File that corresponds with your operating system: SPSS_Statistics_25_mac_dmg SPSS_Statistics_25_win64.exe Run the Installer: ...

WordPress Tutorial & Support Information

WordPress General Information

To access WordPress tutorials and resources, visit our Getting Started with WordPress page on the WordPress Resources website.

How to Use the VISIO TVs

Classrooms & Academic Technology Room/Classroom/Seminar/Defense Technology

  VISIO TVs are available in the following classrooms at MLML: Dry Classroom and Think TankTo reserve a time slot in one of these classrooms, visit MLML Calendars & Reservations    How to Use a VISIO TV: Power on by pressing and holding the power butt...

Individual Classroom Technology Guide

Classrooms & Academic Technology Room/Classroom/Seminar/Defense Technology

  Adapters and cables can be checked out from the IT Help Desk in order to connect a personal laptop to a projector, computer, or Mobile Presentation Unit (MPU) in any of Classrooms.   Dry Classroom (109): An NEC projector is available facing the screen ...

Free Up Space in your Gmail Account

Email & Gmail Gmail

WARNING!: Before deleting any email messages or attachments from your Gmail account, be sure to backup any important email messages to your computer using an email client or Gmail Backup. Instructions for backing up email messages are located here.There are a ...

Exporting Gmail Contacts

Email & Gmail Gmail

You can quickly export your Gmail Contacts list into a downloadable file. Here's how: Go to Google Contacts. From the More drop-down menu, select Export.... Choose whether to export all contacts or only one group. Select the format in which you'd like to ...

Manage Google Groups

G Suite Google Apps

Google Groups are communication groups that are primarily used as email lists at MLML.  Some Google Groups (like students and staff) are operated by SJSU IT, but you can create a Group for any purpose, like for your lab, or a project that you're working on....

Retrieve Email from your Other Email Accounts using Gmail

Email & Gmail Gmail

Configure your gmail account to retrieve email from your other email accounts:If the email account you want to retrieve email from is a gmail account, you will need to enable POP on that gmail account. See Configure Forwarding in Gmail to forward your emails f...

Configure Forwarding in Gmail

Email & Gmail Gmail

Login to the gmail account you want to forward email FROM. Click the gear icon, then Settings in the upper-right corner of the page. Click the Forwarding and POP/IMAP link. Click the Add a forwarding address button. Enter the email address TO which you wa...

Sync Google Calendar with your phone

G Suite Google Apps

We do not recommend using the built-in Apple Calendar app. Google Calendar, which is available for Android and iOS, supports more of Google's features and standards.Instructions are located on Google's website: https://support.google.com/calendar/answer/151674