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IT KB

Knowledge Base for all IT questions such as software installation, connecting to wifi, and hardwa...

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Justin Gill
Justin Gill updated page IT FAQs
1 month ago
Justin Gill
Justin Gill updated page MLML iTicket System User Guide
1 month ago
Justin Gill
Justin Gill updated page iTicket Assignment Guidelines
1 month ago
Theo Kell
Theo Kell updated page IT FAQs
10 months ago
Emily Montgomery
Emily Montgomery updated page MLML Knowledge Base Guide for Viewers
11 months ago
Theo Kell
Theo Kell updated page Top Ten Tech To-Dos
1 year ago
Emily Montgomery
Emily Montgomery updated page IT FAQs
1 year ago
Michael Radojevic
Michael Radojevic updated page MLML iTicket System User Guide
1 year ago
Michael Radojevic
Michael Radojevic updated page IT FAQs
1 year ago
Shawn Hannah
Shawn Hannah created page IT Equipment Checkout
2 years ago
Rhett Frantz
Rhett Frantz updated page IT FAQs
2 years ago
Shawn Hannah
Shawn Hannah updated page Keyboard and Mouse Shortcuts
2 years ago
Alora Yarbrough
Alora Yarbrough created page Keyboard and Mouse Shortcuts
2 years ago
Gavin Sonne
Gavin Sonne updated page IT FAQs
2 years ago
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General Support Info

General Support Info

Information on tech support and self-support basics.

Tech Support & Self-Support Basics

Learn how to use iTickets, activate your SJSUOne Account, etc.

IT FAQs

**Select a topic from the list below or use your browser’s find function (ctrl + F, ⌘ + F) to sea...

Top Ten Tech To-Dos

  With a consistently increasing number of hacks, scams, malware and more, the Internet can feel...

MLML Knowledge Base Guide for Viewers

  MLML is using BookStack as a Knowledge Base to organize and provide information to staff, facu...

MLML iTicket System User Guide

  Introduction to iTickets at MLML iTickets are submitted by users, through the HelpDesk websit...

iTicket Assignment Guidelines

  The assignment of iTickets go directly to the Help Desk Administrator with the expectation tha...

Keyboard and Mouse Shortcuts

Keyboard and mouse shortcuts are automatically built into your computer's operating system and ca...

IT Equipment Checkout

Follow this link to the IT equipment check-out and check-in procedures from the HelpDesk Cubicle.

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Created 3 years ago by Shawn Hannah
Updated 3 years ago by Shawn Hannah
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