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  Tap the touch screen to wake-up the copier If needed, tap the HOME button in the lower left corner of the touchscreen. Tap Address Book. Tap New at the bottom of the touchscreen For Address Type, select E-mail Use the on-screen keyboard to enter your...

The Konica Minolta copiers in the Library and the Admin Copy room can scan documents directly to your SJSU email address. All of these instructions are posted for your convenience on the board next to the admin and library copiers. Scan your document: Ta...

  You can quickly and easily check to see whether your Mac is still covered under your AppleCare warranty at Apple's Support website: https://checkcoverage.apple.com/

When throwing away any electronics, all data/information and any tags will need to be deleted/removed before discarding.  Follow these E-Waste procedures outlined below: Check for MLML, SJSU, or SJSURF asset tags If present, remove the tag and stick it ...

  Many online vendors have tools you can use to identify and purchase a memory upgrade for your computer. Both Crucial and NewEgg.com have reliable and easy to use tool that helps find memory that is compatible with your computer.PC Part Picker is also a grea...

  Recycle batteries and printer cartridges: There are bins in the shop for recycling old batteries and printer cartridges.The following types of batteries are ok to recycle in the shop: AAA, AA, C, D 9V watch batteries, CMOS batteries laptop batteries ...

Manage your time and keep track of your schedule using Google Calendar. This calendar can sync to all of your devices that support Google. If your question isn’t answered below, find more support at Google Calendar Help Center. Creating a Google Calendar ...

Quick Tips: Common IT related items available for checkout can be found in the IT library in Populi and on this page. If you'd like to check out an item please contact the IT staff by either submit an IT Helpdesk Ticket or by emailing.  ...

See the Software Availability page on the IT Website.

  Join a Zoom Meeting Screen Sharing in Zoom Meeting Start a Zoom Meeting Remote Control Computer Screen Enabling and Adding a Co-Host for Room Moderation Leaving Zoom Meeting Audio and Video Settings Classroom-Specific Guid...

  Every day, it seems there is another news story about the latest data breach, ransomware attack, or other security related threat. Please take the time to read this page in full, and implement the advice contained here. Remember, the first defense against a...

For WordPress FAQs, please visit the WordPress FAQs page on the WordPress Resources website.

macOS macOS is Apple’s operating system for all Mac devices. For more information about macOS visit the macOS Apple Page.   About This Mac This dialog shows you basic information about the manufacture...

  Memory Upgrades RAM: Random Access Memory Upgrading your RAM is the easiest way to get your computer running quicker and smoother. Your computer should have at least 8GB RAM to perform well with modern ope...

  Zoom Zoom is a video conferencing application available to CSUMB and SJSU affiliates (students, faculty, staff, etc.) Instructions for setting up Zoom may be found here. Users are able to host or join conference calls, video conference call, and share th...

There are several effective methods for securely storing and managing multiple passwords. Each method has its advantages and limitations. Bellow is the best option recommended by SJSU IT. Additionally, please refer to our Password Checklist, which outlines bes...

    We recommend downloading an antivirus and anti-malware program. To keep your computer secure, make sure that you keep your antivirus/anti-malware software up to date.   Windows 7 and older Microsoft Security Essent...

  macOS How to change your macOS Login Password

  Windows 10 If you use a Microsoft account on your Windows 10 computer, you need to follow the instructions in Method 2 of this guide (or sign into the Microsoft online website) to change your password. Method 1: Change the Windows 10 Password from Contr...

    Windows File History is a backup solution included with Windows 10 that behaves similarly to Apple’s Time Machine. These instructions assume you are running Windows 10. Note that File History will backup all folders and their contents within your user a...