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Convert Columns to Rows, or Rows to Columns using Excel

Software Microsoft Office

  Instructions for using the "Transpose" command to manipulate data are located here:https://support.office.com/en-us/articl ... f862209744

How do I Uninstall Office?

Software Microsoft Office

Windows: Select the Start button, then select Settings > Apps. Choose the program you want to remove, and then select Uninstall. To remove an app you got from Microsoft Store, find it on the Start menu, press and hold (or right-click) on the app, then sel...

Using PowerPoint's Presenter View

Software Microsoft Office

  Utilizing 2 monitors, and in this case a laptop with a VGA output, you can view all of your slides along with notes on your laptop screen and only the full screen presentation is seen on the VGA output (projector). NOTE: Before configuring PowerPoint, be su...

Delete Batches of Email using an Email Client

Email & Gmail Email Client Software

  You can Delete email messages from the Gmail All Mail folder using your email client:Apple Mail: Open your email client. (For this example I'll use Apple Mail) Configure your email client as recommended in Gmail Help:http://mail.google.com/support/bin/a...

Connecting an Android Phone to MLML WiFi

Network Services Network Connectivity

  First, review this section about connecting to MLML WiFi networks: Wireless Networks To join a wireless network select one of the following options: moss-guest, moss, SJSU_premier, or eduroam. If the Wi-Fi login page does not loa...

DocuSign FAQs

Collaboration & Communication Tools DocuSign

  What is DocuSign? DocuSign provides electronic signature technology and digital transaction management services for facilitating electronic exchanges of contracts and signed documents. For more information, check out the SJSU’s DocuSign Service Web Page or...

How to Fill PDFs Electronically Using Adobe Reader

Software Adobe

When having to fill out a PDF form, some forms can be filled electronically. If your PDF form is fillable, here’s how you fill it out and print the completed form. For more information, see Adobe’s Support Page on completing electronic forms.   Make sure ...

User Accounts (link)

Network Services Network Connectivity

See the User Accounts page on the IT Website.

Service Level Agreements

Software General Software

Public/Outside Groups: Wifi Guests and outside groups are able to access and connect to the MLML guest WiFi. The WiFi network will appear as “moss-guest” under network selections. Click here to learn how to connect to the MLML WiFi. Volunteers Wifi ...

Workstation Refresh Program

Computer Hardware Upgrade & Managment Computer Hardware Upgrades

Details on the workstation refresh program can be found at Workstation Refresh Program.  For additional assistance, email mlml-helpdesktech@sjsu.edu. Budget User Windows Laptop:Dell Latitude 3420 $801 Intel Core i5-1135G7 quad-core CPU 8GB RAM Nvidi...

WordPress Image Management, Search, & Usage

WordPress Media Use & Policies

Both Apple and Microsoft have various applications that aid in image management which allow you to import/export photos, backup images, create and manage photo albums, and label your images. Use the Management, Search, and Use sections below to learn more. Im...

Creating Posts

MLML Knowledge Base Guide for Viewers

General Support Info Tech Support & Self-Support Basics

  MLML is using BookStack as a Knowledge Base to organize and provide information to staff, faculty, and students. You can find information about different IT-related and internal resource topics that will make your work or studies at MLML run smoothly and ef...

Computer Setup & Data Management

Computer Hardware Upgrade & Managment Computer Management & Storage

Below are the steps you should take to purchase, setup, and manage a new workstation.   Purchasing Computers & Hardware: When purchasing any computer hardware with SJSU, SJSURF, or Lab-specific funds, we recommend contacting the IT Group by submitting an ...

Phones & Faxing

Collaboration & Communication Tools Phones & Faxing

Desk Phones Desktop Cisco phones are available for use throughout the MLML main lab. These phones have large touchscreen displays, built-in cameras for video calls, bluetooth compatibility and call management capabilities. The MLML Staff Directory may be foun...

MLML Network Printer DNS Names

Printing, Print, Printers, Scanning, Co...

STUDENT PRINTERS Library Copy Machine/Printer - Konica Minolta bizhub C550i: MLM-PRT-102BNOTE: The printers below are restricted, please do not use them unless you have approval. LAB PRINTERS Mammal Lab Printer - HP M401dne: ps215Benthic Lab Printer - Broth...

How to Register for & Purchase Software from the Spartan Store

Software General Software

  The SJSU Spartan Store has a wide selection of software available to staff and faculty at significantly reduced prices.   Register Go to https://spartanshops.onthehub.com/ Click Register in the upper right corner of the page. Enter your @sjsu.edu ema...

Sign In with Duo 2-Factor Authentication

Security & Anti-Malware Duo 2-Factor Authentication

This page assumes you have previously set up Duo 2-Factor Authentication with your smartphone or a key fob. If you have not, please see our Duo Set Up Guide. First, sign in to SJSU Normally: Navigate to the SJSUOne page, or any other page where you use ...

Wordpress Posts and Pages Best Practices and Policies

WordPress How-To Guides

Summary Posts are to capture a point in time (such as an event). Pages are for regular website content Always use Page Builder to create all types of content--makes it easier! Posts Capturing a point in time - content will not be updated over time ...

Content Guidelines for Posts on MLML Website

WordPress How-To Guides

Goal: To outline desired content and format of different types of postsTarget Audience: Front Desk, Social Media, IT, WAGReview: No formal review of posts → please proofread carefully Types of posts covered: Press coverage Posted by Front Desk or Social...

WordPress Media Best Practices and Policies

WordPress Media Use & Policies

For more information, please visit out Media Best Practices and Policies page on the IT Services website.