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Shipping a package with FedEx

How to use the Admin Office copier

How to use the laminator

Start your Windows Computer in Safe Mode

  As of Windows 10, Windows will automatically start in Safe Mode if it detects that you are una...

How do I install device drivers?

  Identify the device (Windows) Determine the make and model of the device for which you want t...

Recommended Operating Systems: MacOS & Windows

IT highly recommends using either macOS or Windows 10 operating systems. Keeping your operating s...

Hardware Upgrades: RAM and SSD

  Memory Upgrades RAM: Random Access Memory ...

macOS Startup Key Commands

One of the features of macOS is the ability to issue commands during the startup of the  macOS to...

Classroom iMac and Projector Troubleshooting Guide

Classroom iMac and Projector Troubleshooting Guide _____________________________________________...

Save and Use Messages as Templates in Mac OS Mail

To save a message as a template in macOS Mail: Open Mail.app > Mailbox (in menu bar) > New Mai...

License SPSS v.25 (PASW Statistics) Windows and Mac OS

Licensing After selecting to start the Licensing Authorization Wizard, a Licensing window shou...

Classroom iMac and Projector Instructions - Mac OS X

Classroom iMac and Projector Instructions - macOS: Wake up or power on the computer. Lower th...

Seminar Room Audio System Instructions

The Seminar Room is equipped with a built-in audio system that must be used to play audio from th...

Seminar Room Equipment Troubleshooting Guide

For information about using the seminar room, visit our Seminar Room Presenter's Guide For inf...

SJSU Services Introduction

State and Research Foundation employees are assigned a 9-digit SJSU ID that can be used to access...

Connecting an Android Phone to MLML WiFi

  First, review this section about connecting to MLML WiFi networks: Wireless Networks ...

Connecting an iPhone to MLML WiFi

First, review this section about connecting to MLML WiFi networks: Wireless Networks ...

Connecting to MLML Wireless Networks and WiFi

eduroam (recommended) "eduroam" enables MLML staff, faculty, and students (as well as other CSU ...

Solve network connectivity issues on computers running macOS

If you are experiencing difficulty connecting to wifi at MLML on a Mac (authentication problems, ...

Set Up Duo 2-Factor Authentication

**Did you get a new phone and not setup Duo Restore beforehand? Visit our Recovering Duo 2-Factor...