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Shipping a package with FedEx

Shipping & Receiving

Solve network connectivity issues on computers running macOS

Network Services Network Connectivity

If you are experiencing difficulty connecting to wifi at MLML on a Mac (authentication problems, ...

How to use the Admin Office copier

Copy Room Equipment

How to use the laminator

Copy Room Equipment

The laminator can be found in the copy room in the bottom-rightmost drawer, and the laminator car...

Configure email on your phone and other third-party email programs

Email & Gmail

iOS (iPhones and iPads): We do not recommend using Apple’s built-in apps for email and calendar ...

Use multiple Google accounts simultaneously with browser profiles and containers

Email & Gmail

Both Google Chrome and Mozilla Firefox provide features that allow you to use multiple Gmail acco...

Best practices for using your SJSU Google Workspace account

Email & Gmail

LinkedIn Learning Through San Jose State University, you get free access to LinkedIn Learning,...

Using Firefox on MLML Networks

Network Services Network Connectivity

If you're trying to use the Mozilla Firefox web browser (or a web browser based on Firefox), you ...

How to Install MatLab

Software Statistics Software

Login to the San Jose State University MATLAB Portal. NOTE: You will need to create a MathWo...

Configure call forwarding on your desk phone

Collaboration & Communication Tools Phones & Faxing

Forward calls going to your Cisco phone to another number (i.e. cell phone or home phone): On ...

How to Use the Whiteboard Owl

Classrooms & Academic Technology Room/Classroom/Seminar/Defense Technology

The Whiteboard Owl is camera for capturing video of a whiteboard for conferencing and remote inst...

How to Use the Meeting Owl Pro

Classrooms & Academic Technology Room/Classroom/Seminar/Defense Technology

The Meeting Owl Pro is a 360degree camera/microphone for video conferencing and remote instructio...

MLML Knowledge Base

Front Page

Top Pages General IT FAQs IT Services Website Virtual Seminar FAQs for Presenters R...

Updated 11 months ago by Bruce Gardner

How to use the Neat Bar with Zoom Room

Classrooms & Academic Technology Room/Classroom/Seminar/Defense Technology

There's a few ways to start the zoom meeting with the Neat Bar and Neat Pad.  Below are the most ...

Updated 1 year ago by Bruce Gardner

E-Waste Procedures

Computer Hardware Upgrade & Managment E-Waste

When throwing away any electronics, all data/information and any tags will need to be deleted/rem...

Planning an event

Reservations

General Rules for Room Use ·         Set up/Clean up: All internal, affiliated, and non-affili...

Wordpress Posts and Pages Best Practices and Policies

WordPress How-To Guides

Summary Posts are to capture a point in time (such as an event). Pages are for regular websit...

Social Media Overview & Policies

MLML Social Media Overview & Policies

Compiled by Lauren Cooley (08/2020). Some material from IT's social media meeting notes. Socia...

IT Helpdesk Ticket Assignment Guidelines

General Support Info Tech Support & Self-Support Basics

  The assignment of IT Helpdesk Ticket go directly to the Help Desk Administrator with the expec...

Zoom: Video Conferencing at MLML

Collaboration & Communication Tools Communications Software & Zoom

  Join a Zoom Meeting Screen Sharing in Zoom Meeting Start a Zoom Meeting Remot...