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Submitting Timesheets with DocuSign

Collaboration & Communication Tools DocuSign

Submit all timesheets to your Supervisor through DocuSign and CC Jane Webster to ensure that they...

Workstation Refresh Program

Computer Hardware Upgrade & Managment Computer Hardware Upgrades

SJSU IT provides a program called Workstation Refresh. This program provides replacement workstat...

General Procedure for Remote Seminars/Defenses

Classrooms & Academic Technology

This guide provides basic procedure for giving remote presentations at MLML. There is information...

How to Install a Network Printer

Printing, Print, Printers, Scanning, Co...

  macOS: NOTE: Refer to this post if you want to print to a Konica Minolta (admin/library) copi...

MLML IT Helpdesk Ticket System User Guide

General Support Info Tech Support & Self-Support Basics

  Introduction to IT Helpdesk Tickets at MLML IT Helpdesk Tickets are submitted by users, throu...

Cisco Phone & Voicemail Quick Tips

Collaboration & Communication Tools Phones & Faxing

A great guide for operating Cisco phones can be found here, however below you will find tips on h...

5 Tips for Creating WordPress Posts

WordPress How-To Guides

Posts on the MLML website are meant to be a brief, but intriguing introduction to an event or art...

Equipment Available for Checkout

Classrooms & Academic Technology IT Equipment Checkout

Here you will find links to commonly checked out items on Populi. This is not an exhaustive list,...

Set Up Duo 2-Factor Authentication

Security & Anti-Malware Duo 2-Factor Authentication

**Did you get a new phone and not setup Duo Restore beforehand? Visit our Recovering Duo 2-Factor...

Seminar Room Audio System Instructions

Classrooms & Academic Technology Room/Classroom/Seminar/Defense Technology

The Seminar Room is equipped with a built-in audio system that must be used to play audio from th...

Service Level Agreements

Software General Software

Public/Outside Groups: Wifi Guests and outside groups are able to access and connect to the M...

Classroom iMac and Projector Troubleshooting Guide

Classrooms & Academic Technology Room/Classroom/Seminar/Defense Technology

Classroom iMac and Projector Troubleshooting Guide _____________________________________________...

IT FAQs

General Support Info Tech Support & Self-Support Basics

**Select a topic from the list below or use your browser’s find function (ctrl + F, ⌘ + F) to sea...

WordPress Media Best Practices and Policies

WordPress Media Use & Policies

For more information, please visit out Media Best Practices and Policies page on the IT Services ...

WordPress User Roles and Permissions

WordPress General Information

For more information, please visit out Wordpress User Roles and Permissions page on the IT Servic...

Seminar Room Equipment Troubleshooting Guide

Classrooms & Academic Technology Room/Classroom/Seminar/Defense Technology

For information about using the seminar room, visit our Seminar Room Presenter's Guide For inf...

Getting started with Google Drive

G Suite Google Apps

Google Drive is a part of the Google Apps package that's included with your SJSU email account. Y...

Gmail: Send Emails from a Google Group or Alias

Email & Gmail Gmail

If you have an alternate email that you would like to send emails from through your gmail account...

How do I get something on the website or socials?

General Knowledge

Have exciting news? Were you interviewed or featured in an article? Or maybe you just want to hig...

How to Register for & Purchase Software from the Spartan Store

Software General Software

  The SJSU Spartan Store has a wide selection of software available to staff and faculty at sign...