Network Services
Find support topics on connecting to the wifi, using VPN, and file services.
Network Connectivity
Network access, VPN, network troubleshooting, etc.
Connecting to MLML Wireless Networks and WiFi
eduroam (recommended) "eduroam" enables MLML staff, faculty, and students (as well as other CSU ...
WiFi Networks at MLML (link)
See the Network Services page on the IT Website for more information about WiFi (eduroam) as well...
Access the MLML Network using GlobalProtect VPN
Privacy Notice All internet traffic to and from your computer will be routed through the MLML ne...
User Accounts (link)
See the User Accounts page on the IT Website.
SJSU Services Introduction
State and Research Foundation employees are assigned a 9-digit SJSU ID that can be used to access...
Connecting an Android Phone to MLML WiFi
First, review this section about connecting to MLML WiFi networks: Wireless Networks ...
Connecting an iPhone to MLML WiFi
First, review this section about connecting to MLML WiFi networks: Wireless Networks ...
Determine the MAC Address and IP Address of your Computer
Windows: Determine MAC Addresses using the Command Prompt: Open a Command Prompt: Start Men...
Renew your DHCP Lease (IP Address)
Windows: Open a Command Prompt: Start Menu > All Programs > Accessories > Command Prompt I...
Acceptable Use Policy for MLML
In an effort to protect the integrity of the MLML network and to mitigate the risks and losses...
What is Ping and How Do I Use It?
ping is a software utility that allows you test if you can reach a host (such as another computer...
Access the Network using Cisco AnyConnect VPN client
Connect to SJSU's VPN to access the following services remotely: Secure (Level 1) Departme...
SJSU Research Foundation Timecard & PI Online Dashboard
Employee Online / Timecard Online For Research Foundation employee timecard submissions, W2 info...
Reset User Account Password
This is an informational page that will give you directions on how to reset the password for your...
Using Firefox on MLML Networks
If you're trying to use the Mozilla Firefox web browser (or a web browser based on Firefox), you ...
Reset your SJSUOne Password
If you forget your SJSUOne password you will not be able to access any of SJSUs services includin...
Solve network connectivity issues on computers running macOS
If you are experiencing difficulty connecting to wifi at MLML on a Mac (authentication problems, ...
File Services
File servers, file shares, etc.
How to Share Large Files with People using Google Drive
Google Drive is an excellent choice. You already have access through your SJSU email account, ...
Connect to a File Server with a Specific Username (macOS)
To connect to an SMB file server using a different username, you can use this procedure: In ...
How to Disconnect from a Server or File Share
Windows: Open a command prompt by either: Click Start > Programs > Accessories > ...