Software

Learn what software is available and the installation processes.

General Software

Operating Systems

Find information about different operating systems.

Recommended Operating Systems: MacOS & Windows

IT highly recommends using either macOS or Windows 10 operating systems. Keeping your operating s...

Computer Backup

Quick Tips: How often should I backup my computer? It is re...

Computer Storage Management

  NOTE: For image management, see our Image Management, Search, & Use Best Practices Page. ...

Computer Performance

macOS macOS is Apple’s operating system for all Mac de...

Change your macOS Login Password

  macOS How to change your macOS Login Password

Change your Windows 10 Login Password

  Windows 10 If you use a Microsoft account on your Windows 10 computer, you need to follow the...

Backing Up with Windows File History

    Windows File History is a backup solution included with Windows 10 that behaves similarly t...

Change the Default Application Associated with a File Type

Windows Right-click on the file you want to open. Mouse over the Open With... menu option, a...

How do I install device drivers?

  Identify the device (Windows) Determine the make and model of the device for which you want t...

Help for New Mac Users

  A good place to start is Apple's Mac 101 web site:http://www.apple.com/support/mac101/

Start your Windows Computer in Safe Mode

  As of Windows 10, Windows will automatically start in Safe Mode if it detects that you are una...

macOS Startup Key Commands

One of the features of macOS is the ability to issue commands during the startup of the  macOS to...

Use VirtualBox to Create a Windows Virtual Machine

  Download VirtualBox: https://www.virtualbox.org/wiki/Downloads Instructions for creating a...

Create a Disk Image Backup with Macrium Reflect

Creating a disk image is a great way to keep your computer and files backed up. This is one of tw...

Microsoft Office

Information on installing and using Word, Excel, and Powerpoint.

Request Microsoft Office for State-Owned Computers

  Free versions of Microsoft Office are only available for state-owned computers. Discounts for...

Microsoft Office Installation for Students

Note: If you are a student currently enrolled at MLML through SJSU or CSUMB, you can download Mic...

Microsoft Office 365 Info and Tutorials

  Microsoft Office 365: https://www.office.com/ http://www.microsoft.com/mac/ https://suppo...

Configure Office to Save in Compatibility Mode

  Word 2011 and 2016: Open Word, click on File > Preferences... > Save. Change th...

OneDrive Image Management FAQ

OneDrive is a cloud storage system by Microsoft as part of its suite of Office Online services. Y...

Using PowerPoint's Presenter View

  Utilizing 2 monitors, and in this case a laptop with a VGA output, you can view all of your sl...

Saving a Portable PowerPoint Presentation

  Portable PowerPoint Presentations: If you will be presenting on a different computer than the...

How do I Uninstall Office?

Windows: Windows 7: Click on the Start button, go to Control Panel > Add/Remove Programs. ...

Word, Excel, or PowerPoint Crashes or Freezes (macOS)

What does this procedure actually do and why am I doing it?You are essentially testing your Offic...

Converting your PowerPoint Presentation to Widescreen (16:9)

  When presenting in the seminar room, for recording purposes the best presentation size is wide...

Convert Columns to Rows, or Rows to Columns using Excel

  Instructions for using the "Transpose" command to manipulate data are located here:https://sup...

Adobe

Information about Adobe Acrobat, the Adobe Creative Cloud package, and PDFs

ArcGIS

Learn how to install, update a license, and enable toolboxes/extensions.

Statistics Software

Information about R, SPSS, etc.